Client agrees to expressly authorize Doloans to send service related transactional text messages, whatsapp messages and make calls even if client’s contact number is listed as DND with the concerned telecom regulatory authority.
By accepting our “Terms and Conditions” you authorize our partners to run a CIBIL check for your profile.
We do not investigate, represent or endorse the accuracy, legality, legitimacy of the service providers who advertise with us References that we make to any names, marks, products or services of third parties or hypertext links to third party sites or information do not constitute or imply our endorsement, sponsorship or recommendation of the third party, of the quality of any product or service, advice, information or other materials displayed, purchased, or obtained by you as a result of an advertisement or any other information or offer in or in connection with the Media.
Doloans Distribution Services Private Limited (hereinafter referred to as “DoLoans/DoLoans.com/ we/ our”) acknowledges the expectations of its customers (hereinafter referred to as “customer/ you/ your”) with regard to privacy, confidentiality and security of their Personal Information that resides with the DoLoans. Keeping Personal Information of customers secure and preventing any misuse thereof is a top priority of DoLoans.
DoLoans is strongly committed to protect the privacy of its customers and has taken all necessary and reasonable measures in line with the best industry practice to protect the confidentiality of the customer information and its transmission through website and it shall not be held liable for disclosure of the confidential information when in accordance with this privacy Commitment or in terms of the ‘Terms of Use’ of Website or agreement, if any, with the customers.
This Privacy & Security Policy (hereinafter referred to as “Policy”) explains how we protect Personal Information provided to our websites such as www.DoLoans.com (hereinafter referred to as “Website”) and how we use that information in connection with our service offered through the Website (hereinafter called as “Service”).
We may use third-party service providers to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to Website, and your interaction with our products and services. They may also use information about your visits to this and other Websites for targeted advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major Websites. No personally identifiable information is collected or used in this process. Your name, phone number, address, email address, or any personally identifying information about the user.
Personal Information means any information that relates to a natural person, which either directly or indirectly, in combination with other information available or likely to be available with the DoLoans, is capable of identifying such person.
You while providing the details over the Website, including but not limited to Personal Information as mentioned hereinabove, expressly consent to DoLoans (its affiliates and business partners) to contact you, to make follow up calls in relation to the services provided through the Website, for imparting product knowledge, offering promotional offers running on Website & various other offers offered by its partners on the Sites.
The usage of the Website may also require you to provide consent for keying in your Sensitive Information (including but not limited to user ids and passwords), as may be necessary to process your application through the Website. Sensitive information keyed in shall be required for enabling hassle free, faster and paperless (to the extent possible) processing of applications for financial products so opted / availed by you.
In furtherance to your usage of the Website, you expressly waive the Do Not Call (DNC) / Do Not Disturb (DND) registrations on your phone/mobile numbers for contacting you for this purpose. Hence, there is no DNC / DND check required for the number you have left on our Website. Such modes of contacting you may include sending SMSs, email alerts and / or telephonic calls.
DoLoans reserves the right (and you expressly authorize DoLoans) to share or disclose your Personal Information when DoLoans determines, in its sole discretion, that the disclosure of such information is necessary or appropriate under the law for the time being in force.
DoLoans will not sell or rent your Personal Information to anyone, for any reason, at any time. DoLoans uses the information collected and appropriately notifies you to manage its business and offer an enhanced, personalized online experience to you on its Website. Further, it enables the DoLoans to :
In the event that you access the Service as brought to you by one of our co-brand partners, through a co-branded URL, your name, e-mail address, mobile number, date of birth, employment type, residency status, details of loan applied for and loan status may be provided to that co-brand partner when your application is submitted and whenever the status of application is updated. DoLoans has a business relationship with these co-brand partners and you may not opt-out of sharing your information with these co-brand partners if you have applied via a co-branded URL.
For availing the Service such as applying for a loan will require you to provide DoLoans with details such as a your name, email address, residential address, mobile number, PAN number, employment & income details/proofs, personally identifying information about a potential co-loan applicant (should you select this option), password and to participate on our forum boards, a username (collectively the “Registration Information”).
In order to provide your bank statement or payslip electronically along with your loan application, you also must provide your third-party account credentials (“Account Credentials”) to allow DoLoans to retrieve your account data at those other financial institutions (“Account Information”) for your use. Your Account Credentials are only used once to retrieve your bank statements/payslips and are not stored in our system. However, DoLoans shall not be liable to you against any liability or claims which may arise out of such transactions being carried on your own accord.
We may also use third party service providers to provide the Service to you, such as sending e-mail messages on our behalf or hosting and operating a particular feature or functionality of the Service. Our contracts with these third parties outline the appropriate use and handling of your information and prohibit them from using any of your Personal Information for purposes unrelated to the product or service they’re providing. We require such third parties to maintain the confidentiality of the information provide to them.
DoLoans does not disclose sensitive personal data or information of a customer except as directed by law or as per mandate received from the customer / applicant. No specific information about customer accounts or other personally identifiable data is shared with non-affiliated third parties unless any of the following conditions is met :
We provide our registered customers with periodic emailers and email/SMS alerts. We also allow users to subscribe to email newsletters and from time to time may transmit emails promoting DoLoans or third-party products. DoLoans’s Website subscribers may opt-out of receiving our promotional emails and terminate their newsletter subscriptions by following the instructions in the emails. Opting out in this manner will not end transmission of service-related emails/SMS, such as email/SMS alerts. The above services are also provided by our partners.
This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may use the collected log information about you to improve services offered to you, to improve marketing, analytics, or Website functionality.
If enabled, we may place cookies on your machine that store small amounts of data on your computer about your visit to any of the pages of our Website. Cookies are small electronic files that collect information when someone visits a website. They can identify the pages that are being viewed and this can assist us in tracking which of our features appeal the most to you and what content you may have viewed on past visits. Some cookies only exist whilst viewers are online, but ‘persistent’ cookies are not session-based and remain on the viewer’s computer. When you visit this Website again, ‘persistent’ cookies can enable us to customize our content according to your preferences.
Technologies such as: cookies, beacons, tags and scripts are used by us and our partners like banking and financial entities, affiliates, or analytics or service providers use technologies such as google Ad sense, google analytics etc. These technologies are used in analysing trends, administering the Website, tracking user’s movements around the Website and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
Cookies used by DoLoans are Sessionid, TRCKR, UBID etc.
We use cookies for on our Website in order to personalize our service to you. By using our Website user/s agree that these types of cookies can be placed on his/her device. User/s is free to disable/delete these cookies by changing his/her web browser settings. User/s can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our Website may be limited. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. To find out more about accepting or refusing cookies from www.allaboutcookies.org. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the Website.
We partner with a third party service provider to either display advertising on our Website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this Website and other Sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
There are a number of products and services, such as loans, credit cards being offered by third parties on our Website, such as lenders, banks, credit card issuers and mutual funds (collectively “Offers”). If you choose to apply for these separate products or services, disclose information to the providers, or grant them permission to collect information about you, then their use of your information is governed by their privacy policies. You should evaluate the practices of these external services providers before deciding to use their services. DoLoans is not responsible for their privacy practices.
With your consent DoLoans may post your testimonial along with your name. If you want your testimonial removed please contact DoLoans at support@doloans.com.
If you use a blog or other public forum on Website, any information you submit there can be read, collected or used by other users and could be used to send you unsolicited messages. DoLoans is not responsible for the Personal Information you choose to submit in these forums.
Widgets : Our website includes Widgets, which are interactive mini-programs that run on our Website to provide specific services from another company (e.g. displaying the news, opinions, music, etc). Personal Information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it and not by the DoLoans.
Like Button : If you use the “Like” button to share something that item will appear on your Facebook profile page and also on your friends’ newsfeed depending on your Facebook privacy settings. You may also receive updates in your Facebook newsfeed from this Website or item in the future. Facebook also collects information such as which pages you have visited on this and other sites that have implemented the “Like” button.
Links to 3rd Party Sites : Our Website includes links to other websites whose privacy practices may differ from those of DoLoans. If you submit your Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.
Our servers are in secure facilities where access requires multiple levels of authentication, including an identity card and biometrics recognition procedures. Security personnel monitor the facilities 7 days a week, 24 hours a day.
Our databases are protected from general employee access both physically and logically. We encrypt your Service password so that your password cannot be recovered, even by us. All backup drives and tapes also are encrypted.
We enforce physical access controls to our buildings.
No employee may put any sensitive content on any insecure machine (i.e., nothing can be taken from the database and put on an insecure laptop).
DoLoans has been verified for its use of SSL encryption technologies and audited by TRUSTe for its privacy practices. In addition, DoLoans tests the Website using Acunetix scan for any failure points that would allow hacking.
However, it is important to understand that these precautions apply only to our Website and systems.
All communications between your computer and our Website that contain any Personal Information are encrypted. This enables client and server applications to communicate in a way that is designed to prevent eavesdropping, tampering and message forgery.
If you have questions, comments, concerns or feedback regarding this Privacy and Security Policy or any other privacy or security concern, send an e-mail to support@doloans.in.